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Showing posts from November, 2021

Thicc Cookies

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 I'm going to commence this post about New York styled thiccccccc cookies with why I do not recommend you get these cookies for a special occasion. This was straight up the most stressful and disappointing customer service experience I have experienced in having food delivered to work.   I had made an order a week in advance for the cookies to turn up to the office on a particular day. The team was gathered, we were prepared to sing happy birthday. Then the entire day passes - my colleagues getting increasingly disappointed - and no cookies. No contact, either, despite multiple attempts from my end. While waiting (fruitlessly) for the cookies to turn up, a colleague told me that she had ordered from the same company before and the cookies did not arrive until after 8pm. So I waited. I asked the building concierge to be on the lookout. Nothing.  While it's true that the website states the delivery window is 9am-6pm (or later if particularly busy), I simply could not fathom how t